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5 June, 2007
Dear Mr. Manager,
I’m writing to complain about the poor quality of shoes in your store. One month ago I bought a pair of shoes from your store. It wears well as I like.However, it was broken in less than a month. It disappointed me much.
I choose to complain to you because I’m sure you will be able to take back the shoes and pay an indemnity.
Yours faithfully
Tom
Dear Sir/Madam,
I am writing to comlain about a Microcomputer I purchased from your company.
I purchased a computer from your company on 05/07/2010 and it was delivered by your company to my house on 08/07/2010. When we opened the box, we noticed there was two dents at the back of the computer and there are some scratches on the screen.
I would like you to arrange for another brand-new computer to be delivered to me as soon as possible. Otherwise, I would like to have my full refund.
Yours faithfully,
xxx
Dear_____,
①I am ______（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③The reason for my dissatisfaction is _____（总体介绍）. ④In the first place,______（抱怨的e69da5e6ba907a64336第一个方面）. ⑤In addition, ______ （抱怨的第二个方面）. ⑥Under these circumstances, I find it_____（感觉） to _____（抱怨的方面给你带来的后果）.
⑦I appreciate it very much if you could _____（提出建议和请求）, preferably ______（进一步的要求）, and I would like to have this matter settled by _____（设定解决事情最后期限）. ⑧Thank you for your consideration and I will be looking forward to your reply.